The first step in the design thinking process is empathy. It's important to understand your users' needs, wants, and pain points. This involves conducting user research, creating user personas, and testing prototypes to validate your assumptions. By putting yourself in your users' shoes, you can design products and services that truly meet their needs.

Once you have a deep understanding of your users, the next step is to define the problem you're trying to solve. This involves identifying the key issues and challenges that your users face, and framing them in a way that can be addressed through design. As a designer, I've found that defining the problem is a crucial step in developing effective solutions.

The ideating and prototyping stage is where the magic happens. This is where you generate ideas, create prototypes, and test them with your users. It's a iterative process that involves refining and iterating on your ideas until you land on a solution that meets your users' needs. As a product design expert, I've seen how this process can lead to innovative and effective designs that truly make a difference in people's lives.